I am sure everyone and their mother has heard about the Motrin drama. Motrin launched an online ad campaign targeting “babywearing” moms that was supposed to empathize with the pain associated with carrying your baby in a sling.

The reaction was less than positive. Moms were mad, real mad. Tweets, blogs, and youtube videos were popping up like crazy about the offense taken from the ad.

For those of you who thought that ad was pulled quickly enough that a spoof couldn’t be made, I am about to put your minds at ease. This is our favorite response video

Obviously, J&J should have tested the ad before the launch. That was their big mistake. Although they are still getting a ton of negative fallout from it they handled the reaction well. They immediately apologized and pulled the ad; it was launched on Friday and by Monday, the ad had been pulled. The buzz about the ad continued throughout the week and mostly fizzled by Friday.

The Motrin story is becoming an instant case study for how influential social media is on brands today. It also proves that there are huge opportunities to use social media to improve your brand image.

Even though there was negative buzz about Motrin, the good thing is that the fact that people were tweeting and blogging about it proves that there is some level of passion for the brand. Now Motrin’s challenge is to take that passion and make it positive.

So you might ask “what would buzz.io have done differently?” Well as you have heard us preach so many times from this pulpit it is about the conversations with your customers.  Don’t wait until a crisis to start talking.  Have you seen Motrin contact the offended mothers and apologize? they probably lost some moms forever because of this but by having a conversation they might have turned some anger into excitement because they are a brand that cares.

It isn’t too late for your brand – get out to the conversations and start talking!

Humor
In the 80’s everyone used sex to sell beer. Today they try really hard to be funny, check out bud.tv. Microsoft just announced that they will be doing a $300 Million dollar ad campaign featuring Jerry Seinfeld. Thanks to YouTube, Digg, and other social media sites you can do the same thing for $30.  Here are a few of my favorites.

Evolution of Dance – Almost a right of passage for new users on YouTube.  This video featuring comedian Judson Laipply cost nothing to make and has been viewed almost 100 million times.  Those are captive eyeballs that chose to consume the content, not interruption based media like the Microsoft commercials will be. I am not sure what he charges for his public speaking but I am sure it is more expensive than it was 2 years ago.

Will It Blend – Sure it isn’t laugh out loud funny but it is amusing and completely engaging.  How exciting can you make a blender? There are nearly 100 thousand subscribers to this YouTube channel. The videos have been viewed tens of millions of times.

B-Boy Stance – I thought it was funny

Sex Appeal

Dove Evolution – This isn’t what you would typically think of as “sexy”.  But this is the perfect balance of sex appeal and a relevant message.  I will talk more about the message in a minute.

Good Magazing Porn Video – This one is a little racy but it is still PG-13.  They run through all the stats of the porn industry by writing them on the nearly naked body of a porn star.  Good message, great use of sex. Oh and just in case you don’t make it this far it is an advertisement for Good Magazine – I have never read it but they have an interesting website and a good cause.

Shock Value
Dexter – Microsite – they have had to dumb this down and make it a little more obvious.  When this first came out it really scared people.  Really really scared them.  This little site was emailed millions of times and they never could get that same exposure buying advertising.  It is extremely engaging to see yourself as the next murder victim on a fake news broadcast.

Relevant

The most important thing about all of these video’s is they have a purpose.  They hold some relevance to the audience.  After all it is the relevance that makes you pass along a video.  You might start watching for the other factors but you keep watching or take an action because of the relevant message.

Warning you are about to waste an hour so you better be at work.

Just in case you missed the last couple years on YouTube here is a viral video roundup of must see web cinema